Frequently Asked Questions
What are the advantages of a separate top and bottom hydrogel mask?
The separate top and bottom design allows the mask to fit more securely to various facial contours. It ensures closer skin contact, prevents slippage during use, and maximizes serum absorption.
What is the Minimum Order Quantity (MOQ) for custom branding?
The low MOQ for private labeling starts at 5,000 pieces, enabling you to launch your custom product lines with reduced initial overhead.
Does the customization support include packaging design?
Yes. With an order of 5,000 pieces, we assist with designing your custom logo and packaging layout, which applies to color box specifications containing 5 pieces per set.
How is the localized after-sales service conducted?
We offer local support networks in multiple countries. If technical issues occur, specialized technicians will be dispatched directly to your location to resolve any problems.
How are the hydrogel masks packaged for shipping?
The masks are typically bundled as 5 pieces per retail set. They are securely packed in premium cardboard boxes to prevent damage during international transport.
Is it possible to request product samples before bulk purchasing?
Yes, samples can be made available for quality testing and texture evaluation. Contact our support team to discuss sample terms and delivery options.