Frequently Asked Questions (FAQ)
Q1: Can I customize the ingredients for the Freckle-Removing Cream?
Yes! We specialize in custom OEM/ODM solutions. Our active formula library includes 20% Vitamin C, 10% Niacinamide, Glutathione, and α-Arbutin, which can be custom-tailored to suit your brand requirements and specific target skin types.
Q2: What is the typical lead time for custom skincare samples and bulk orders?
We provide quick turnarounds: sample formulations take approximately 3 days for standard configurations and 3-7 days for custom developments. Bulk production orders generally take between 15 to 45 days, depending on quantity and packaging availability.
Q3: How do you verify the quality and safety of the cosmetic products?
Our manufacturing facility operates under strict Class 100,000 Dust-Free cleanroom standards. Every batch undergoes six quality control check gates, including raw material checks, stability tests, microbiological tests, packaging compatibility inspections, finished product tests, and a 3-year sample retention protocol.
Q4: Do you offer low MOQ (Minimum Order Quantity) options for startup brands?
Yes, we offer low MOQ requirements combined with high customization flexibility. This allows emerging brands to validate their market positioning without high initial inventory commitments.
Q5: What international standards and certifications does your factory comply with?
Our production plants possess full global compliance certifications including GMPC, ISO 22716, BPOM, CPNP, and CE. We can assist you with all necessary electronic compliance documentation within 24 hours to support your global market exports.
Q6: Are the skincare formulas proven and stable for international markets?
Absolutely. We possess over 20,000 proprietary, market-tested formulas that currently power major active brands across Southeast Asia, Europe, the US, and the Middle East. All formulas undergo rigorous thermal cycling, aging, and compatibility testing before deployment.